Refund Policy

Return & Refund Policy

At CDAD Market, we want you to be satisfied with your purchase. Because we work with multiple suppliers and fulfillment partners, return instructions and return locations may vary depending on the product.

Please review this policy before requesting a return.

30-Day Return Policy

Unless otherwise stated on the product page, you may request a return within 30 days of receiving your order.

To be eligible for a return, the item must generally be:

  • Unused, unworn, and in its original condition
  • Free from damage caused after delivery
  • In its original packaging when applicable
  • Accompanied by tags, accessories, manuals, or other materials originally included with the product
  • Supported by your order number or other proof of purchase

To begin a return, contact us at CDADMarket@gmail.com before sending any merchandise back.

Do not return an item to the address shown on the original shipping package unless we specifically instruct you to do so. Our products may be shipped by different fulfillment partners, and the correct return location may be different from the original shipping address.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery.

If you receive an item that is damaged, defective, incorrect, or significantly different from what you ordered, contact us as soon as possible at CDADMarket@gmail.com

Please include:

  • Your order number
  • A description of the problem
  • Clear photographs or video showing the item and issue
  • A photograph of the shipping package or label when requested

After reviewing your claim, we will provide the appropriate resolution, which may include a replacement, refund, or other remedy as required by applicable law.

Please do not discard a damaged or incorrect product until your request has been reviewed.

Non-Returnable Items

For health, hygiene, safety, or other reasons, certain products may not be eligible for return unless they arrive damaged, defective, incorrect, or applicable law requires otherwise.

Non-returnable products may include:

  • Underwear and intimate apparel
  • Certain personal-care or hygiene products
  • Opened cosmetics or beauty products
  • Personalized or customized merchandise
  • Perishable products
  • Gift cards
  • Certain clearance or final-sale merchandise
  • Products that have been used, worn, altered, washed, or damaged after delivery